Once a new application regarding the design, development & optimization is accepted and approved, the Candidacy begins the date the application fee was processed. The client then has the application designing feature list & time quote from the date the application fee was processed.

We endeavor to assist small to mid-sized businesses develop a web presence. However, we are not a credit, web design & development company. Only after taking the initial/advance payment, we start your work.

For Overseas Payment Guidelines

  • All payments must be in United States Dollars ($US).
  • Payments are accepted using Bank Transfer, Westorn Union, MoneyGram, Paypal, payable to Software.
  • Certifications & payment gateways.
  • Credit card payments are accepted using Visa, MasterCard, and American Express.
  • Program fees are not refundable.
  • Program fees are not transferable.
  • All fees are subject to change.

By using our web design services you agree to be bound by the terms and conditions of this document. Please note that all prices, payment policy and terms are subject to change at any time without advance notice. The latest version of this document can always be found by contacting us & Please also note that customers are required to maintain their accounts and provide a valid up-to-date e-mail address for the delivery of invoices and other notices. We advise customers to choose a safe, reliable e-mail address that is checked regularly and has all emails from.

Refund Policy

Alkavya Tech has created this refund policy to describe the circumstances when Alkavya Tech will issue a refund, the process for claiming a refund against an order and the liabilities of Alkavya Tech related to a transaction ending in a refund claim. By registering for any of Alkavya Tech services, you are stating that you have read and accept all of the terms and conditions outlined in this refund policy.

The information Alkavya Tech collects is used to improve the content of our web site, used to notify consumers about updates to our web site or problems with their request.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to us or by writing to us and telling us that you do not want to receive e-mail from our company.

Coverage & Scope

  • This refund policy covers the treatment of refunds by Alkavya Tech and/or a website owned and operated by Alkavya Tech.
  • This refund policy does not apply to the practices of companies that Alkavya Tech does not own or control, or of persons that Alkavya Tech does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Alkavya Tech website link.

Filing a complaint

  • Alkavya Tech believes that every project starts with a finished project in mind. Therefore, all possible attempts of amicably working out a mutually acceptable solution should be a priority in case of an unsatisfactory service. Refund is a last resort that may be taken when things are absolutely not working out.
  • Ultimately, our goal is to a reach a mutually satisfactory solution. If you are unsatisfied for any reason that has caused you to think about filing a refund claim, please a few minutes to write to us at Alkavyatech.com to initiate a dialog before requesting a refund.
  • Refund claims should only be filed if we are unable to come to a mutually satisfactory solution.

Eligibility for refund

  • Alkavya Tech takes every project very seriously and ensures that the same is handled in a professional manner and the client gets the result as per the terms and conditions of the proposal. However, if the client is not happy with the outcome and has gone through the dispute resolution process, we do consider refund requests as per the following schedule which clearly lists the services and our refund policy related to each service.

Delivery Time

  • Full refund if project has not initiated or if the initial design style is not approved.
  • If we fail to deliver as per our delivery policy after the initial design style is approved, then we will issue a partial refund as per the proportion of the work completed.
  • If we have completed the project and uploaded it on the server, no refunds will be issued.

Logo design / brochure design

  • Full refund if project has not initiated or if the initial design style is not approved.
  • If we fail to deliver as per our delivery policy after the initial design style is approved, then we will issue a partial refund as per the proportion of the work completed.
  • If we have completed the project and uploaded it on the server, no refunds will be issued.

Web programming

  • Full refund if the project has not started.
  • Every web programming project has its own agreement. In case there is no agreement and explicit mention of refund policy, the following delivery policy will be applicable.
  • Partial refund will be issued as per the discretion of the service provider if the project has not been completed as per the delivery policy and agreed upon contract. This will be calculated as per the proportion of the project completed by Alkavya Tech and the proportion that is left to be completed as per the pre-defined scope of the project.

Dedicated Hiring (Offshore staffing solution)

  • Full refund if the programmer / designer / content writer / SEO expert (or any other resource / staff) has not started the project.
  • Proportionate amount will be refunded if the client decides to cancel the order at any point of time.
  • No refund will be provided for the days the resource has already worked. If client is not satisfied with the work at any point of time, he must immediately notify our Project Manager and ask for commitments towards discounts for the work loss. Any such negotiation at a later date will not be acceptable.

Applicability of the Delivery Policy

  • Timely payments: A project is not considered to be void if the agreed upon / listed payments are not clear.
  • Timely communication from the client: Alkavya Tech is not bound to respect the Refund Policy, if required information for successful completion of the project is not communicated to us in a timely manner. Any delay or failure of the project arising out of such situations cannot be attributed to Alkavya Tech.
  • Completeness of information provided by the client: If the information provided to Alkavya Tech is incomplete and/or complete information/scope of the project is not provided at the beginning of the project, Alkavya Tech is not bound to maintain its delivery and /or refund commitments.
  • Alkavya Tech will not make any compensation for the delay of delivery under any circumstances, unless there is a special agreement signed with a penalty clause for delay in delivery.

Limitation of Liability

  • Alkavya Tech liability is limited to the value of the portion of the project (as per Alkavya Tech proposal) which stands incomplete at any given point of time. At any point of time, Alkavya Tech cannot be held responsible for losses arising out of the services delivered / not delivered or the delay in the same. The liability to refund arises only once the project has been cancelled by the client and such cancellation has been communicated to Alkavya Tech in writing.

Processing of Refunds

  • Refunds will be processed and mailed within 5 business days of the cancellation date and will be made using the same method of payment as the original (refund by check or refund to credit card).


  • Alkavya Tech may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of Alkavya Tech website after any such amendments signifies your acceptance thereof.